Refunds and Cancellations

Last updated August 9, 2026

How checkout works

When optional paid-plan links are configured, Study64 sends you to a Stripe-hosted page to check out. A purchase doesn't come with a promised automatic refund or refund guarantee.

Need help with a charge?

Use the Support page for payment, cancellation, and refund questions. Include the email on your Study64 account and enough information to identify the Stripe transaction. Don't send your password or complete payment-card number.

Cancel before deleting

Deleting your Study64 account doesn't cancel an external payment arrangement. A paid subscription has to be cancelled first to prevent continued billing. When an account is marked Pro or Max, Study64 blocks deletion and directs you to Support.

Your legal rights still apply

This page doesn't take away any refund or cancellation right that can't be waived under applicable law.